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"Hearing what my customers say"
North West Hearing Clinic Awarded Silver Accessibility Award

NWHC Get Accessibility Award “Being in business 14 years and working on a daily basis with individuals with hearing impairment, I am very well aware of how important being an accessibility-friendly business is.”

 Audiologist Pádraig MacGinty who owns North West Hearing Clinic has been awarded a Silver Change a Little Change a Lot Accessibility Award for his commitment to change.


Based in Letterkenny with mobile hearing clinics in Dungloe and Inishowen, North West Hearing Clinic serves the population of Donegal with hearing impairment. 


Pádraig says, “I entered the Change a Little Change a Lot Awards to ensure that we are accessible to everyone with a disability and not just those with a hearing impairment. I have learned so much through this process and am really very proud that I have committed to change and can welcome more individuals through my door as a result.”


The North West Hearing Clinic experience comprises state of the art technology coupled with expert diagnosis, treatment and rehabilitation. With a patient centred ethos North West Hearing Clinic is committed to standards of excellence in patient care, competitive product pricing, free hearing tests and a reliable and free after care service.


North West Hearing Clinic now also provides accessible information in alternative formats on request. An induction loop system operates throughout the premises. Accessibility to the premises and services are now advertised via the Clinic website. Plus a new system is being developed to directly target clients with multiple disabilities.


Disability and equality training among all staff has helped increase awareness on different communication needs to help ensure staff recognise specific requirements, empowering them to respond confidently and appropriately. Improvements are also being made to the delivery of services for home visits, which are arranged for the convenience of some clients. Finally a development plan for physical access to the building to increase accessibility is in place.

North West Hearing Clinic operates from Riverside Retail Park, Neil T. Blaney Road, Letterkenny, Monday to Friday 9.30am – 5.00pm and are closed for lunch from 1.00pm – 2.00pm.


Tags: Hearing Aids, digital hearing aids, hearing loss, hearing test, ear wax removal